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Last updated: November 2026
This policy explains how we collect, use and protect your personal information when you visit our website, book an appointment, contact us or buy from us.
Who we are
McGuire Diamonds is a trading name of McGuire Jewellers Ltd, a company registered in Ireland (company number 331058), 9 Esmonde Street, Gorey, Co. Wexford, Y25 Y9C9. We are responsible for your personal information as the data controller. You can contact us at care@mcguirediamonds.ie or on 053 943 0866.
What we collect
- When you order: your name, billing and delivery address, email address, phone number and order details. Payments are processed securely by our payment providers, and we never see or store your full card number.
- When you book an appointment or contact us: your name, email address, phone number, the appointment you choose, and anything you tell us about the piece you would like, such as ring size or design ideas.
- When you join our mailing list: your email address.
- When you browse our website: information about your device and how you use the site, such as your IP address, browser, the pages you view and how you found us. This is collected through cookies and similar technologies, as explained below.
How we use it, and why
- To process, make and deliver your order, and to look after your piece afterwards, including our lifetime manufacturing warranty. We do this to fulfil our contract with you.
- To arrange appointments and answer your enquiries, because you have asked us to.
- To keep the accounts and records required by law.
- To protect our customers and our website against fraud, which is in our legitimate interests.
- To send you our newsletter and occasional news, only if you have agreed. You can unsubscribe at any time using the link in every email.
- To understand how our website is used and to show you relevant advertising on Facebook, Instagram and Google, only if you have agreed through our cookie banner.
Cookies
When you first visit our website, our cookie banner lets you accept, reject or choose which cookies we use. Cookies that are essential for the website to work are always on. Analytics and advertising cookies, including the Meta (Facebook and Instagram) pixel and Google Analytics, are only used if you agree. You can change your choice at any time through the cookie settings on our website, or by clearing cookies in your browser.
Who we share it with
We never sell your information. We only share it with trusted companies that help us run our business, and only what they need:
- Shopify, which runs our online store, checkout and newsletter emails
- our payment providers
- Timely, our appointment booking system
- delivery companies, to bring your order to you
- Google, for website analytics, advertising and our reviews
- Meta, for Facebook and Instagram advertising
- the apps that power parts of our website, including our ring builder and diamond search, our Google reviews display and our Instagram gallery
- our accountants and professional advisers, and authorities where the law requires it
Some of these companies, including Shopify, Google and Meta, may process information outside the European Union, for example in Canada or the United States. Where they do, it is protected by approved safeguards, such as EU adequacy decisions or Standard Contractual Clauses.
How long we keep it
- Order and sales records: for six years, as required by Irish tax law.
- Details of your piece: for as long as we support it under our lifetime manufacturing warranty, unless you ask us to delete them.
- Enquiries and appointments that do not lead to an order: up to two years.
- Mailing list: until you unsubscribe.
Your rights
You have the right to ask for a copy of the information we hold about you, and to ask us to correct it, delete it, limit how we use it, or transfer it to you or someone else. You can object to how we use your information, and you can always say no to marketing. Where we rely on your consent, you can withdraw it at any time.
To use any of these rights, email us at care@mcguirediamonds.ie. We will reply within one month.
If you are unhappy with how we have handled your information, please tell us, so we can put it right. You also have the right to complain to the Data Protection Commission at www.dataprotection.ie.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.