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We offer free, fully insured shipping for all orders within the Republic and Northern Ireland. Your order will be shipped by either registered tracked post or by our shipping company of choice.
Once your order has been dispatched, you will be sent a unique tracking number so that you can check the current location of your package as it makes it way to you.
Delivery times can vary depending on your location. For the island of Ireland please allow 3-5 working days. In the UK we would expect to deliver within 5-7 working days, for Europe please allow up to 10 working days and for the rest of the world you should allow up to 14 working days.
We process and dispatch all orders as quickly as possible, however if you need your order by a specific date please let us know in the notes field when placing your order and we will do our very best to get it to you in time.
*Where bank holidays, festive occasions or bad weather occur obviously this may also affect your delivery time.
(Please note that any commissioned (handmade to order) pieces may take 4-6 weeks to complete from the time you place your order.)
Returns
To initiate the refund process please contact our customer care team at care@mcguirediamonds.ie. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging with all supporting documentation.
To return your product, you should post or ship your item directly to:
McGuire Diamonds
Esmonde Street
Gorey
Wexford
Y25Y9C9
Ireland.
Please note:
Shipping costs are non-refundable, you will be responsible for paying the shipping costs for returning your item. If you receive a refund, the cost of original shipping will be deducted from your refund. In any instance of a piece being faulty, we will of course refund the cost of any return postage, this is processed in the same payment manner was used to place the original order.
If you are returning an item, we advise that you use a registered track and trace service, providing you with proof of shipping and a signature on delivery to give you peace of mind that we will receive your returned item. Once your return is received, we will send you an email to notify you that we have received your returned item. Any credit will automatically be applied to your credit card or original method of payment.
Please allow up to 14 days for a refund to be processed. We apologise for any inconvenience this delay may cause, we endeavour to process all returns and exchanges as quickly as possible.
If you have any further queries please contact us at care@mcguirediamonds.ie.