How our process works
The custom design process begins with an initial chat by phone or in person, you can make an appointment through our website here. You may already have a clear idea in mind, or you may want guidance or advice on different designs and materials. We can show you some of our previous commissions to see some of the endless design possibilities. You can also bring your own images so we can get an idea of what you're interested in designing. We will talk through your ideas with you and offer suggestions based on your requirements and our design experience. The initial design can be revised until you are completely happy.
The next step is to refine the ideas into a series of designs. To do this we will usually sketch on paper and may also make wax models that you may fit or create a CAD file so you can see the ring digitally before it is made. You will be closely involved throughout this process. For clients based far away we will email the designs to you. Once the design has been agreed upon we will take a non-refundable deposit before making the jewellery.
Once the design is confirmed and the deposit is paid we then start making the piece, this typically takes 4-6 weeks. Traditional techniques in goldsmithing and stone setting are used as well as modern technologies to ensure you have the perfect piece of jewellery that will last for generation to come.
We will contact you to let you know your bespoke commission is completed. When your custom-made piece of jewellery is complete we will request the balance is paid in full. We also offer a payment plan service. You are welcome to collect your jewellery in person from our store in Gorey, Co. Wexford or we can arrange delivery anywhere. We recommend having your jewellery checked once per year and offer this service free to our clients.